Smart onboarding flow
How the Dukan onboarding wizard guides you through setup.
Choose your role
When you first register, choose whether you're joining as a buyer, seller, or rider. You can add more roles later.
Create your account
Enter your phone number, create a password, and verify your phone with an OTP code sent via SMS.
Set up your profile
Add your full name, choose a username, and optionally upload a profile photo. A complete profile builds trust.
Role-specific setup
Buyers set their city and delivery preferences. Sellers provide shop details. Riders enter vehicle and licence information.
Optional verification
Upload your ID and selfie for enhanced verification, or skip and do it later from your profile.
Get started
After setup, you're redirected to your dashboard with your first recommended action — browse listings, create your first listing, or check available deliveries.
Related articles
Still need help?
If this article didn't resolve your issue, reach out to our support team.